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Responsible Gambling

JackThePot 300% welcome package across your first three deposits. View bonuses. 18+, eligibility and terms apply.

Gambling should not take money needed for rent, food, bills or savings you cannot afford to lose. Decide on a spending limit and a stopping time before playing. If you are trying to recover a loss or feel unable to stop, close the game and take a break.

Use the account limits

JackThePot's responsible-play policy directs players to My Profile > Limits. It describes deposit, wager and loss controls, including daily, weekly and monthly deposit limits. Choose a limit based on what you can afford to lose, not on an expected win or bonus.

Deposit limits cap money paid into the account; wagering limits cap bets placed, while loss limits track losses. Read how the chosen control is calculated and when a change takes effect. Avoid raising a limit in response to losing.

Breaks and self-exclusion

JackThePot's policy lists cool-off periods from 24 hours to several weeks and self-exclusion for 1, 3, 6 or 12 months, or permanently. Request the restriction through the account controls or casino support and keep the confirmation.

Ask support how any remaining balance will be handled during exclusion. Do not open another account to get around it. For wider protection, consider restrictions with other gambling services too: one casino's exclusion does not cover every website.

Signs to take seriously

  • Depositing again to try to recover money already lost.
  • Borrowing, missing bills or hiding what you spend.
  • Playing longer than planned or losing sleep over gambling.
  • Feeling restless when you stop, or repeatedly breaking your own limits.
  • Neglecting work, relationships or activities you normally enjoy.

You do not need to experience every sign before seeking help. Close the account session, move away from the device and speak to someone you trust. A bonus deadline or unfinished promotion is not a reason to continue.

Independent support

Gambling Therapy offers online support for people affected by gambling, including friends and family. Its advisers can discuss practical next steps and help identify local resources. Check the service's current availability; it is not an emergency service.

If you or someone else is in immediate danger, contact the local emergency service. For ongoing support, a local health professional or gambling-support service can help you find options appropriate to your circumstances.

Protect children and shared devices

Do not leave a gambling account signed in on a device used by a child. Keep payment details and passwords private, use device restrictions where appropriate and avoid gambling while supervising children. Casino play is restricted to adults who meet the applicable age and location requirements.

For age and country requirements, see the terms. Website enquiries go to the contact listed on About JackThePot.

Your questions, answered

Can someone else request an account restriction for me?
A trusted person can help you contact support and find advice, but the operator may need to verify the account holder before changing an account. Do not give someone your password as a substitute for getting help.
What can I do if a family member is gambling too much?
Speak with them calmly about specific changes you have noticed and protect your own finances. Independent support is also available for people affected by someone else's gambling; you do not have to wait for them to seek help first.