About JackThePot

JackThePot brings together slots, live casino, card games and rewards. Our selection includes providers such as Pragmatic Play, Play'n GO, Evolution and BGaming. Welcome promotions sit alongside ongoing features including achievements, VIP rewards and a shop.

The casino operator

JackThePot names 3-102-964873 LLC, registered in Costa Rica, as its casino operator. The published address is Province of San Jose, Canton San Jose, District El Carmen, Barrio Escalante, Avenida 7, Calle 29, Centro Corporativo AG II, San Jose, Costa Rica.

A company registration is not the same as a gambling licence or permission to accept players in a particular country. Read the casino's legal information and check your own eligibility before opening or funding an account.

Support for your account

For registration, verification, bonuses or payments, use the support ticket form or live chat at the casino. Chat is advertised as available around the clock. Include the relevant account issue and transaction or ticket reference.

For questions about jackthepot.uk or its privacy policy, email [email protected]. Casino account changes and payment disputes must go through the casino's own support team.

For a dispute, explain what happened, the outcome you expected and the action you are requesting. Keep a copy of the response. Never send passwords, payment security codes or full identity documents in an unsolicited chat.

Explore JackThePot

See the game selection, compare the welcome package and cashback, or read about creating an account. For spending limits and taking a break, visit responsible gambling.